Refund policy

Return and Refund Policy

Because Scented Sweets candles are handmade, we do not accept returns or exchanges due to personal fragrance preferences, minor handmade variations, or a change of mind.

Returns, replacements, or refunds may be considered only when:

• An item arrives damaged.
• You receive the wrong item.
• An item is missing from your order.

Please contact us at shopscentedsweets@gmail.com within 3 days of delivery. Include your order number and clear photographs of the item, packaging, and shipping box.

Do not use or light a damaged or incorrect candle. Used or burned products are not eligible for a return, replacement, or refund.

Once the issue has been reviewed, Scented Sweets may offer a replacement or refund depending on the circumstances and product availability. Shipping charges are generally nonrefundable unless the mistake was made by Scented Sweets.

Because every product is handmade, slight differences in color, decoration, texture, or placement may occur. These natural variations are not considered defects.